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Product Support for our Customers
FAQs
We have some pages on our web-site on "Frequently Asked Questions".
For our Metron-PX product click here,
and for our Metron-U product click here.
E-MAIL
If your question can be handled by e-mail, that is the best way
to get to us. Just e-mail to support@eponatech.com
PHONE
Call us at (805) 239-3505
We work weird hours and may be here at any time of the day or night,
so give us a call anytime.
LET EPONATECH DRIVE
We have the ability to remotely control your PC. This way we can
show you how to better use our products, or we can witness a problem
you're having first hand. You should first call us at (805) 239-3505
and if you reach our support engineer, then click on the link below
to agree to give us control of your PC!
Yes, Take Control
of my PC
After clicking the above link, you will probably see
a pop-up looking something like the one shown below. Choose the
"Open" option (circled in red) and then click "OK".
Or, the panel may look as below. Choose the "Run" option
(circled in red) and then click "OK".
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